NEXUS MANAGED SERVICES
A managed operating layer for business email.
Email setup, migration and ongoing administration across customer-selected platforms.
Service scope and operating plan
What Nexus Manages
- Domain connection and mailbox provisioning
- Migration planning and MX configuration
- SPF, DKIM and DMARC configuration
- Aliases, groups and administrator support
- Security hardening and deliverability review
- Backup assessment where applicable
Specialist Add-Ons & Scope Limits
- Additional migration, recovery or specialist work is scoped separately.
Discovery → scoped quotation → authorized onboarding → agreed ongoing support. Third-party licences and provider charges require an approved quote.
Supported Environments & Technologies
From your current environment to ongoing operations
Agree scope and ownership
Discovery → scoped quotation → authorized onboarding → agreed ongoing support. Third-party licences and provider charges require an approved quote.
Plan onboarding and migration
Review access, dependencies, backups, the change window and rollback before moving the service.
Operate and support to the agreed scope
Define responsibility for monitoring, updates, change requests and escalation. Review what remains with the customer or platform provider.
Contracted Response & Escalation
- Support hours, response targets and escalation are agreed in the approved service catalogue and contract.
- Response windows, escalation and recovery objectives are agreed in the service scope.
Target Customer: Organizations seeking managed business email rather than unmanaged self-service.
Related services
Request a Scoped Architecture Quote for Business email
Review your environment before contracting. Agree account ownership, provider dependencies, change approvals and ongoing support scope.